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PostRoll Help

Managing your subscription

Everything that changes an active subscription happens right inside PostRoll — no redirect to another site. Go to Settings → Billing in the app.

Update your card

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  1. Open Settings → Billing.
  2. Click Update payment method.
  3. Enter the new card and click Save card. Future charges use it.

Switch tiers or billing interval

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  1. Under Change plan, toggle Monthly or Annual.
  2. On the tier you want, click Switch.
  3. A summary shows what you’ll be charged today (prorated). Click Confirm switch.

Upgrades take effect immediately and charge the prorated difference now — if your bank asks you to confirm the payment, you’ll be prompted to. Any credit from a downgrade applies to your next invoice.

Cancel

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  1. Open Settings → Billing and click Cancel subscription.
  2. Confirm. Your plan is set to end at the close of your current billing period.
  3. You keep your tier’s features until then.

If you change your mind before the period ends, a Resume subscription button appears in the same place — click it to stay subscribed.

After cancellation:

  • Your data is preserved indefinitely.
  • Premium features become read-only until you upgrade again — you can see your campaigns, scenes, and worlds, but you can’t edit the parts that require Booster or Collector.
  • Resubscribe any time from the pricing page — your account picks up where it left off.

View past invoices

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Your Billing history is listed at the bottom of Settings → Billing, with a View link to each receipt.

Resubscribe after cancellation

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Just go through the upgrading flow again. There’s no penalty for cancelling + resubscribing.

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