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PostRoll Help

Reporting content

See something that doesn’t belong — spam, harassment, hate, NSFW in the wrong place, anything that breaks your Outpost’s rules? Flag it. Outpost moderators review every report first; serious issues get escalated to PostRoll staff from there.

Report a post

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  1. Open the post.
  2. Click the More menu (the ⋯ icon at the top right of the post card).
  3. Choose Report post.
  4. Pick a category that best describes the problem — spam, harassment, hate speech, NSFW in the wrong place, violence, self-harm, illegal content, or “something else”.
  5. Add context — what happened, why this breaks the rules. 1–500 characters.
  6. Submit. You’ll see a confirmation toast.

If you change your mind about the wording, just report the same post again — your open report gets updated rather than stacking into a duplicate.

Report a comment

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Hover over the comment and click the flag icon that appears on the right. Same dialog, same categories.

Report a chat message

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In any chat channel, right-click (or long-press) a message and choose Report — see the chat moderation guide for the full flow. The report goes through the same two-tier system described below.

Report a shop product

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If you spot a shop listing that violates Postroll’s policies — stolen art, scams, illegal content, etc. — open the product detail page and click Report this product at the bottom. Same category list + reason field as posts and comments. The Outpost’s moderators see the report first; if the product needs to come down, Delete soft- deletes the listing (existing buyers keep their access).

Who sees your report

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PostRoll runs two-tier moderation:

  1. Outpost moderators — the Outpost owner and anyone they’ve given moderator permissions — see the report first in their Outpost’s moderation queue.
  2. If they can’t or shouldn’t decide (a serious issue, a personal conflict, anything that needs platform-wide judgement), they escalate the report to PostRoll staff, who handle it from there.

Either tier can:

  • Dismiss — close the report with no action.
  • Delete — remove the offending content. A copy is kept for the record, but it’s no longer visible to anyone.

What if the moderator IS the problem?

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If you can’t trust the Outpost’s moderators to handle a report fairly, email hello@postroll.app directly — we’ll review without going through the Outpost’s queue.

False reports

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Repeatedly filing false reports can result in your account being restricted. Use the report button in good faith.

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